Avcasino Privacy Policy — How We Protect Your Data

This Privacy Policy applies to the use of the avcasino.world website and any associated mobile applications or services. avcasinoBy opening an account or using any of our services, you confirm that you have read and agreed to this policy.

We believe data privacy is a fundamental right. That is why we collect only what is genuinely necessary and protect everything we collect with the highest level of security.

This document is written entirely in English — because most of our users are from Bangladesh and prefer to read in a language they are comfortable with. We have kept the language clear and straightforward, avoiding unnecessary legal jargon.

Avcasino collects two types of information — what you provide directly, and what is generated automatically as you use our services. Full details are outlined below.

Every reason we use your data is clearly outlined below. avcasino never uses any information for undisclosed or unnecessary purposes.

• Account Management: Your identity information is used for registration, login, password reset, and KYC verification.
• Payment Processing: Financial information is required to process deposits and withdrawals via bKash, Nagad, or Rocket. It is essential for verifying every transaction.
• Security & Fraud Prevention: Device and IP data are analyzed to detect multiple accounts or suspicious activity.
• Service Quality Improvement: We analyze data on which games are played most and where users run into issues — this helps us continuously improve the platform.
• Customer Support: Your account history is used to provide fast, accurate assistance whenever you contact support.
• Legal Obligations: Certain data must be retained to comply with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.
• Relevant Communications: We may send you emails or push notifications about bonus offers, new games, or important updates. You can opt out of these at any time.

Avcasino does not sell your data to any third party. However, in certain specific situations, specific information may be shared with specific parties — all of which is fully disclosed below.

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, or Rocket. These companies also adhere to their own privacy policies.
• Game Providers: Game providers such as Evolution Gaming and Pragmatic Play receive only the minimum data needed to manage game sessions. They do not receive your personal identity information.
• Legal Authorities: If we receive a lawful order from a government or regulatory authority, we are required to comply. In such cases, we share only exactly what has been requested — nothing more.
• Anti-Fraud System: Third-party security tools used to detect suspicious activity may have access to limited anonymized data.

Avcasino applies the highest industry-standard technical measures to protect your data. We do not just write policies — real protection is enforced at every level.

• Transport Security: All traffic to the website and app is encrypted using TLS 1.3. No one can intercept your data in transit.
• Storage Encryption: All sensitive data stored on our servers is protected with AES-256 encryption. Passwords are kept in hashed format — no one can read your actual password.
• Access Controls: Access to your data is granted only to specific staff for specific tasks. All access is logged and reviewed on a regular basis.
• Security Audits: External security experts conduct regular audits of our systems to identify vulnerabilities and address them promptly.
• Two-Factor Verification: Additional verification steps are in place for logins and large withdrawals — to prevent unauthorized access to your account.
• Breach Response: In the event of a security incident, affected users will be notified within 72 hours and immediate action will be taken.

Cookies are small text files that your browser stores on your device. avcasino uses cookies to maintain your session, remember your preferences, and ensure the platform functions properly.

You can manage your cookie preferences at any time through your browser settings. Keep in mind that disabling essential cookies will prevent key functions like login and payments from working, so make any changes with care.

Avcasino complies with international data protection standards, which means you have a number of rights regarding your personal data — rights we are committed to upholding at all times.

Avcasino does not retain any data indefinitely. Each category of information has a defined retention period.

• Active Account Data: All data is retained for as long as the account remains active.
• Financial Transaction Records: Transaction records are retained for 5 years after account closure to meet legal obligations.
• KYC Documents: Identity verification documents must be retained for up to 5 years in accordance with AML regulations.
• Gaming Logs: Game logs are typically retained for 1 year for dispute resolution purposes.
• Cookies & Browsing Data: Retained for a maximum of 6 months for analytical purposes, then permanently deleted.
• Marketing Preferences: Once you unsubscribe, we will immediately stop all promotional communications.

Avcasino's services are intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors.

Date of birth is verified at registration and age is confirmed through the KYC process. If we discover that a minor is using or has used our platform, the account will be closed immediately and all associated data will be deleted.

Avcasino may update this Privacy Policy as needed. For minor changes, only the page content will be updated and the date at the top of the page will be revised.

If there are any significant changes to this privacy policy, registered users will be notified by email or in-app notification — at least 7 days before the changes take effect.

For any questions about this privacy policy, requests regarding your data, or complaints, please reach out to us through any of the channels below.

If you have a serious data protection concern, please contact avcasino support first — we can resolve most issues directly. If the matter remains unresolved, you have the right to file a complaint with the relevant data protection authority in your country.